Collection Process Easy Selection

A new Collection Process Easy Selection role is open at Direct Source, Bhandup West, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are patient and customer-first

Job details

• Job location: Bhandup West, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.