Collection Process Emi

Direct Source is hiring a Collection Process Emi in Airoli, Mumbai. No experience? You can still apply. You can earn up to ₹18,000/month. The team is filling 30 vacancies.

In the employer’s words

Collection Process Easy Selection No Target No Seles Free Of Cost Job Pic Up Drop Facility. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Pay and perks

You will be paid ₹16,000 – ₹18,000 per month.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A patient, customer-first attitude

Day-to-day work

As a Collection Process Emi, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.