Collection Process Executive Outbou...

Direct Source is looking for a Collection Process Executive Outbou... to join its team in Malad West, Mumbai. Freshers can apply. The pay goes up to ₹18,000/month. 30 candidates will be hired for this role.

Note from the employer

*Opening For India First Insurance Collection Calling Process Malad Location**English And Hindi Freshers And 6 Months Experience Can Apply**Salary 14000 To 18000 Inhand Depend On Interview And Experience* 12Th Pass Day Shift 9.00 Am To 6 Pm . And 10Am To 7Pm. One Rotational Off . Max Age : 36. Easy Selection. Immediate Joining Free Job. Type : Outbound, Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, Bengali, Hindi, English

What you get

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Hindi, Kannada, Malayalam, Outbound, Tamil
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, Bengali, Hindi, English
• Someone polite and patient

Job at a glance

• Work location: Malad West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work type: On-site

Apply today and take the next step in your career with Direct Source.