..Collection Process

A new ..Collection Process role is open at Direct Source, Thane, Mumbai. The pay goes up to ₹18,000/month. 15 candidates will be hired for this role.

Employer’s description

No Chaarges. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are customer-first and patient

Day-to-day work

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 15
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Apply today and take the next step in your career with Direct Source.