Collection Process Inbound

Join Direct Source as a Collection Process Inbound in Airoli, Mumbai. Freshers can apply. There are 30 open positions. Salary is up to ₹19,000/month.

Note from the employer

Collection Process Emi Easy Selection Free Of Cost Job Pic Up Drop Facility. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

You will be paid ₹16,000 – ₹19,000 per month.

What you will do

As a Collection Process Inbound, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and customer-first

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct Source today.