Collection Process Thane

Direct source has an opening for a Collection Process Thane based in Thane, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹15,300/month. Great for first-time job seekers.

In the employer’s words

*Opening For Cholamandalam Collection Collection Only Freshers* (Thane Ashar It Location 15 Min From Station Thane ) *Basic To Average V2 V3Communication Freshers Salary 14,800 In Hand 15,300 Ctc**Day Shift 9;30 To 6:30 One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month*. Languages : Gujarati, Malayalam, Tamil, Telugu, Kannada, Bengali, Punjabi, Marathi, Hindi, English

What you will do

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Telugu, Kannada, Bengali, Punjabi, Marathi, Hindi, English
• Someone patient and customer-first

Pay and perks

The salary for this role is ₹14,800 – ₹15,300 per month.

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Work from office

Ready to start? Upload your resume and apply to Direct source today.