Collection Reminder Calling Process

Direct Source is looking for a Collection Reminder Calling Process to join its team in Vashi, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹22,000/month.

Employer’s description

*Opening For Collection Calling* Vashi Location ( Satra Plaza ) 2.6Km From Station. V3. Average Communication Required With 1 To 3 Years Bpo Calling Experience ( One Document Proof Required With Offer Letter ) . Salary Up To 22000 Inhand Plus Incentive. Fresher With Good Communication Will Do V4 ( 18000 Inhand ) . 12Th Pass Day Fix Shift. Type : Domestic, Outbound | Languages : Malayalam, Tamil, Telugu, Kannada, Bengali, Hindi, English

Pay and perks

Compensation: ₹14,000 – ₹22,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Hindi, Kannada, Malayalam, Outbound, Tamil
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Malayalam, Tamil, Telugu, Kannada, Bengali, Hindi, English
• You are calm under pressure and polite

Position details

• Work location: Vashi, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.