Collection Telecaller 20K 23K

A new Collection Telecaller 20K 23K role is open at Direct Source, Juinagar, Mumbai. The pay goes up to ₹23,000/month. The team is filling 30 vacancies.

Note from the employer

Collection Proess 20K To 23K In Hand Salary. Easy Selection Immediate Joining. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Kannada, Punjabi, Gujarati, Tamil, Telugu, Bengali, Marathi, Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Kannada, Punjabi, Gujarati, Tamil, Telugu, Bengali, Marathi, Hindi, English
• You are patient and customer-first

Compensation

Compensation: ₹20,000 – ₹23,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Job details

• Job location: Juinagar, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.