Collection Telecaller Fresher

A new Collection Telecaller Fresher role is open at Direct Source, Bhandup, Mumbai. The team is filling 30 vacancies. You can earn up to ₹18,000/month. No experience? You can still apply.

In the employer’s words

Fresher Collection Telecaller Dra Training Certification Will Be Provided Till Dra Training 15K Salary After Dra 18K Salary Easy Selection Immediate Joining. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What the job involves

As a Collection Telecaller Fresher, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Job at a glance

• Work location: Bhandup, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Direct Source. It takes less than a minute.