Customer Care Malayalam Telecaller

Start your next role as a Customer Care Malayalam Telecaller with Direct Source in Koparkhairne, Mumbai. 30 candidates will be hired for this role. Freshers can apply. Salary is up to ₹24,000/month.

In the employer’s words

Opening For Simple Survey Calling Customer Service Process Koparkhairne Location. Pick Drop Facilty From Stationonly Malayalam.Tamil.Telugu . Gujarati. Assamese.Bengali. Kannada. Odiya. Punjabi. Callers Required Fresher 18 To 20 Inhand . Experience In Calling 18000 To 28000 Inhand Depends Bpo Experience On Paperfix Shift Of 8.30 Hours Between 9Am To 8Pm.Sunday Fix Off. Age Max 35 . 12Th Pass. Easy Selection. Salary Starts From Day One (10Th Pass Will Do If Tamil And Malyalam Experience). Languages : Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Gujarati, Kannada, Malayalam, Punjabi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A patient, customer-first attitude

Day-to-day work

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹18,000 – ₹24,000 per month.

Job at a glance

• Location: Koparkhairne, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.