Customer Onboarding Executive - Voi...

Direct Source is hiring a Customer Onboarding Executive - Voi... in Bhandup, Mumbai. There are 20 open positions. Salary is up to ₹20,000/month.

In the employer’s words

*Opening For Customer Service Healy Process*Min Hsc Shift Time 24/7 Shiftrotational (1 Rotational Off)*6 Months Experienced Of Customer Service & Mail And Chat Process Exp* *Excellent In English Comms Versant 5 Quality Required*Salary 25,000 Ctc 24800 Net Age - 20 To 35Location - Bhandup West. 1 - 2 Years Experience Compulsory. | Languages : English

What you get

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A polite, patient attitude

Job at a glance

• Location: Bhandup, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Direct Source.