Customer Service 28K

Direct Source wants to bring on a Customer Service 28K for its Juinagar, Mumbai team. 30 candidates will be hired for this role. Salary is up to ₹28,000/month.

Employer’s description

Process :- Credit Card - Lob :- Inbound Voice- Client: Bfsi - Unity (Banking Process)- Location: Turbhe(Juinagar), Navi Mumbai- Minimum 1 Year Experience In Customer Service Graduate Only- Good Communication Skillssalary: 32,500 Ctc28,000 In-Handnote Need Experience From Voicenote Need Min 650 Cibil Score- Shift: Rotational Shift - Week Off: Rotational Week Offcontact Hr Shubhangi. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹28,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Job at a glance

• Work location: Juinagar, Mumbai, Maharashtra
• Vacancies: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

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