Customer Service 28K Juinagar

Start your next role as a Customer Service 28K Juinagar with Direct Source in Juinagar, Mumbai. The pay goes up to ₹28,000/month. There are 15 open positions.

Note from the employer

Customer Care 32K Ctc 28K In Hand Juinagar Location Need Exllent English Communication. 1 - 2 Years Experience Compulsory. | Type : Domestic, Mutual Funds | Languages : English, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam | Preferred Experience In : Real Estate

Compensation

Salary: ₹28,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Kannada, Malayalam, Marathi, Mutual Funds
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Mutual Funds
• Languages: English, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Preferred Experience In: Real Estate
• You are polite and customer-first

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Juinagar, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Vacancies: 15

Ready to start? Upload your resume and apply to Direct Source today.