Customer Service 28K Juinagar

Direct Source is looking for a Customer Service 28K Juinagar to join its team in Juinagar, Mumbai. There are 30 open positions. You can earn up to ₹28,000/month.

In the employer’s words

Opening For Inbound Customer Service ( Unity Small Finance Bank ) Third Party Payroll Turbhe Locationv4.5 Quality Requiredone Year On Paper Experience In Banking Inbound With 650 Cibil Score Day Rotational Shift 9.30 Hours And One Rotational Off12Th Pass. Salary 32500 Ctc 28000 In-Hand Incentives. Salary Starts From Day One . Salary Date Is 1St Of Every Month . Pick Drop Facilty From Turbhe Station. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and polite

Salary

Salary: ₹28,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Juinagar, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

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