Customer Service Afternoon Shift

Direct source is looking for a Customer Service Afternoon Shift to join its team in Ghansoli, Mumbai. Salary is up to ₹16,000/month. The team is filling 30 vacancies.

Note from the employer

*Opening For Mahanagar Gas Process (Inbound Calling)**Fresher Experience Both Can Apply Only Male Required Qualification-Hsc* *Need-Good Comm (V3 V4)**Salary-Up To 16K In- Hand**Shift- Rotational Shift**Week Off - Rotational Week Off**10 Min Walking Distance From Ghansoli Station*. Languages : Gujarati, Bengali, Kannada, Tamil, Malayalam, Punjabi, Telugu, Hindi, English

Day-to-day work

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹16,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Punjabi and Tamil
• Good English
• Freshers can apply
• Languages: Gujarati, Bengali, Kannada, Tamil, Malayalam, Punjabi, Telugu, Hindi, English
• Someone calm under pressure and customer-first

Quick facts

• Work location: Ghansoli, Mumbai, Maharashtra
• Working hours: 10am to 7pm or 2pm to 11pm
• Employment type: Full time
• Openings: 30
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.