Customer Service Bpo Telecalling

Start your next role as a Customer Service Bpo Telecalling with Direct Source in Koparkhairne, Mumbai. No experience? You can still apply. The team is filling 30 vacancies. You can earn up to ₹28,000/month.

Note from the employer

Customer Service Process No Target Pressure Only 8:30 Hour Shift Sunday Fix Off Only 2 Rounds Of Interview. Languages : Malayalam, Tamil, Gujarati, Telugu, Punjabi, Bengali, Kannada

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, Gujarati, Kannada, Malayalam, Punjabi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Gujarati, Telugu, Punjabi, Bengali, Kannada
• You are patient and customer-first

Your responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Pay and perks

You will be paid ₹18,000 – ₹28,000 per month.

Position details

• Job location: Koparkhairne, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Vacancies: 30
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Working hours: 8:30 hour sunday fix off

Ready to start? Upload your resume and apply to Direct Source today.