Customer Service Broadband Process

Join Direct source as a Customer Service Broadband Process in Ghansoli, Mumbai. No experience? You can still apply. There are 10 open positions. The pay goes up to ₹16,000/month.

In the employer’s words

*(Opening For Customer Service Broadband Process) In Ghansoli Mahape Location**Qualification-Hsc Paas Need - Good Comm Required (V3 V4) Fresher Experience Both Can Apply**Salary- Up To 16000**Shift - Rotational Sift**Week Off- Rotational Week Off**10 Minutes Walking Distance From Ghansoli Station**Max Age-32*. Languages : English

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• A calm under pressure, polite attitude

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹15,000 – ₹16,000 per month.

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 10
• Employment type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.