Customer Service Calling

Direct Source is hiring a Customer Service Calling in Airoli, Mumbai. You can earn up to ₹25,000/month. The team is filling 20 vacancies.

In the employer’s words

Purely Customer Service Calling For Inbound Process. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and calm under pressure

Day-to-day work

• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Pay and perks

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Position details

• Location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 20
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct Source.