Customer Service Calling

Direct source is looking for a Customer Service Calling to join its team in Airoli, Mumbai. Freshers can apply. The team is filling 20 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Simple Customer Service Calling For Inbound Process. Type : Outbound, Domestic

Salary and benefits

Compensation: ₹16,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• You are calm under pressure and customer-first

Your responsibilities

As a Customer Service Calling, your work will include:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Openings: 20
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Direct source.