Customer Service Chat Email Nosales

Direct Source is looking for a Customer Service Chat Email Nosales to join its team in Vashi, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹16,000/month.

Employer’s description

Only One Round Of Interview Opening For Wodershef ( Blended Process Calling Email & Chat) Vashi Location Fresher / Experienced Process Salary Up To 14K-16K Inhand . Fresher With Good English Will Doshift 9 Am To 6 Pm . Sunday Fix Off. 12Th Pass. Age Max 36.

Key responsibilities

• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Active listening, Typing speed, Verbal communication
• Basic English
• Good English
• Freshers can apply
• You are patient and customer-first

Quick facts

• Work location: Vashi, Mumbai, Maharashtra
• Openings: 30
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Direct Source today.