Customer Service Claim Settlement

Direct Source wants to bring on a Customer Service Claim Settlement for its Malad West, Mumbai team. No experience? You can still apply. Salary is up to ₹20,000/month. There are 30 open positions.

Employer’s description

Customer Support Claim Settlement** Salary: Up To 20K Ctc, As Per Experience** Shift: 24/7 Rotational* Male: Should Be Comfortable With Night Shifts Female: Last Shift Up To 10 Pm* Freshers With Good Communication Skills Can Apply* *Any Bpo Experience* *Basic Knowledge Of Insurance Required*. Free Job Direct Company Easy Selection. Type : Domestic, Inbound | Languages : Kannada, Malayalam, Bengali, Telugu, Tamil, Gujarati, Hindi, English

Compensation

Compensation: ₹14,000 – ₹20,000 per month.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Kannada, Malayalam, Bengali, Telugu, Tamil, Gujarati, Hindi, English

Roles and responsibilities

• You'll escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Job at a glance

• Job location: Malad West, Mumbai, Maharashtra
• Openings: 30
• Working hours: DAY ROTATIONAL SHIFT FOR GIRLS/ 24/7 ANY 9 HR SHIFT FOR BOYS
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.