Customer Service Easy Process

Start your next role as a Customer Service Easy Process with Direct Source in Thane, Mumbai. No experience? You can still apply. There are 30 open positions. You can earn up to ₹19,000/month.

Note from the employer

Customer Service Easy Selection Free Of Cost Job No Target No Sales. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Eligibility

• Open to freshers
• Minimum qualification: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are polite and customer-first

What you will do

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Salary

Salary: ₹16,000 – ₹19,000 per month, based on skills and experience.

Job details

• Work location: Thane, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.