Customer Service Email Chat Nosales

Direct Source has an opening for a Customer Service Email Chat Nosales based in Vashi, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹16,000/month. Freshers can apply.

Note from the employer

Only One Round Of Interview.Opening For Wodershef ( Blended Process Calling Email & Chat)Turbhe Location Fresher / Experienced Process Salary Up To 14K-16K Inhand . Fresher With Good English Will Doshift 9 Am To 6 Pm . Sunday Fix Off. 12Th Pass. Age Max 36.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: Typing speed, Active listening, Verbal communication, CRM tools
• Basic English
• Good English
• Freshers can apply
• A patient, customer-first attitude

Salary and benefits

Compensation: ₹14,000 – ₹16,000 per month.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Position details

• Work location: Vashi, Mumbai, Maharashtra
• Work type: On-site
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.