Customer Service Email Chatno Sales

A new Customer Service Email Chatno Sales role is open at Direct Source, Vashi, Mumbai. You can earn up to ₹16,000/month. Freshers can apply. 30 candidates will be hired for this role.

Note from the employer

Only One Round Of Interview,Easy Selection.Opening For Wodershef ( Blended Process Calling Email & Chat)Turbhe Location Fresher / Experienced Process Salary Up To 14K-16Kinhand . Fresher With Good English Will Doshift 9 Am To 6 Pm . Sunday Fix Off. 12Th Pass. Age Max 36.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Complaint handling, Active listening, Hindi and English, CRM tools
• Basic English
• Good English
• Freshers can apply
• You are calm under pressure and patient

What you get

You will be paid ₹14,000 – ₹16,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Vashi, Mumbai, Maharashtra
• Work type: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to Direct Source today.