Customer Service Executive No Targe...

A new Customer Service Executive No Targe... role is open at Direct Source, Thane West, Mumbai. The pay goes up to ₹23,000/month. There are 30 open positions.

In the employer’s words

Pure Inbound Process Only 2 Rounds Of Interview Fix Shift Of 10 To 7 One Rotational Off Salary Starts From Day 1 Very Easy Selection. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Malayalam, Tamil, Telugu, Kannada, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Kannada, Malayalam, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Malayalam, Tamil, Telugu, Kannada, English
• You are calm under pressure and polite

What you get

Salary: ₹22,000 – ₹23,000 per month, based on skills and experience.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Openings: 30
• Shift: 10 to 7 one rotational off
• Employment type: Full time

Apply today and take the next step in your career with Direct Source.