Customer Service (Feedback Calling)

Looking for a Customer Service (Feedback Calling) role in Ghansoli, Mumbai? Direct Source is hiring now. There are 30 open positions. Salary is up to ₹15,000/month.

What you get

Compensation: ₹14,000 – ₹15,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Complaint handling and Hindi and English
• Basic English
• Freshers can apply
• You are patient and customer-first

Day-to-day work

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Work mode: On-site
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Direct Source. It takes less than a minute.