Customer Service For Freshers 18K

Direct Source has an opening for a Customer Service For Freshers 18K based in Thane, Mumbai. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹20,500/month.

In the employer’s words

Hiringgodrej Inbound9.30 To 6.30 10 Am To 7 Pm1 Rotational Offgraduation Mandategood Commsthane - Etplcentralized Pick Up And Drop From Thane Station Minimum 2 Months Any Experience Salary Between 18K In-Hand To 23 In-Handmax 20,500 / 25 Ctcplus Incentivesimmediate Joiner. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

You will be paid ₹18,000 – ₹20,500 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and patient

Position details

• Location: Thane, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Direct Source.