Customer Service Hindi Marathi

Direct Source has an opening for a Customer Service Hindi Marathi based in Thane West, Mumbai. Salary is up to ₹22,000/month. 18 candidates will be hired for this role.

Note from the employer

Simple Calling Process No Target Hiring For Inbound And Outbound Process. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A customer-first, calm under pressure attitude

Key responsibilities

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 18

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.