Customer Service In Godrej Inbound

A new Customer Service In Godrej Inbound role is open at Direct Source, Thane, Mumbai. Great for first-time job seekers. The team is filling 25 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Inbound Sales Process, Customer Service, Good Comunication, Only Graduation, Male And Female Both Can Apply, Pickup And Drop Available From Thane Station, Attractive Salary, Rotational Week Off, Shift Timing 10 Am To 7Pm Pm. Type : Domestic, Sales | Languages : Gujarati, Telugu, Punjabi, Marathi, Bengali, Malayalam, Tamil, Kannada, Hindi, English

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

What the job involves

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Good English
• Freshers can apply
• Type: Domestic, Sales
• Languages: Gujarati, Telugu, Punjabi, Marathi, Bengali, Malayalam, Tamil, Kannada, Hindi, English
• A customer-first, calm under pressure attitude

Position details

• Job location: Thane, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Work mode: On-site
• Job type: Full time

Apply today and take the next step in your career with Direct Source.