Customer Service Inbound No Sales

Direct Source is looking for a Customer Service Inbound No Sales to join its team in Airoli, Mumbai. Salary is up to ₹31,000/month. The team is filling 30 vacancies.

Note from the employer

Opening For Ajio And Sephora Inbound Customer Service Process ( Airoli Location 10 Min From Station)Graduate Super Excellent English Communication ( Versant 6 Quality) Min 6 Months Experience In Bpo Inbound / Outbound Customer Service Voice Process On Paperday Rotational Shift . One Rotational Off. Salary Starts From Day One . Salary Date Is 1St Of Every Month Salary 31000 Ctc 27000 Inhand.

Salary

The salary for this role is ₹27,000 – ₹31,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, CRM tools, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site
• Job type: Full time

Apply today and take the next step in your career with Direct Source.