Customer Service No Sales No Target

A new Customer Service No Sales No Target role is open at Direct Source, Ghansoli, Mumbai. There are 30 open positions. You can earn up to ₹22,000/month. Freshers can apply.

Employer’s description

Opening For Inbound Customer Service (Nippon Mutual Fund) Ghansoli Location Day Rotational Shift. One Rotational Off.Graduate Required With Good English Communication Salary 22000 Ctc 18000 Inhand(Salary Start From Day One).

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: CRM tools, Hindi and English, Active listening, Typing speed
• Good English
• Freshers can apply
• You are polite and customer-first

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

Salary and benefits

You will be paid ₹18,000 – ₹22,000 per month.

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Openings: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Apply today and take the next step in your career with Direct Source.