Customer Service No Sales No Target

Looking for a Customer Service No Sales No Target role in Turbhe, Mumbai? Direct Source is hiring now. You can earn up to ₹20,000/month. There are 30 open positions.

Note from the employer

Opening For Sbi Ib (Inbound Customer Service) Calling Process Rabale Location Walkable From Stationhsc/Graduation Plus 1 Year On Paper Any Calling Experience. Salary 19000 To 20000 Inhand . No Pf Average English Required V3Shifts-Female: 8Am -8Pm (9Hrs)Male: 8Am - 11Pm(Rotational)Day Shift 9.30 Am To 7Pm . One Rotational Off. Salary Starts From Day One. Salary Date Is 1St Of Every Month. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Typing speed, Complaint handling, CRM tools, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Pay and perks

You will be paid ₹19,000 – ₹20,000 per month.

Day-to-day work

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Turbhe, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.