Customer Service No Target Pressure

A new Customer Service No Target Pressure role is open at Direct Source, Koparkhairne, Mumbai. 30 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹28,000/month.

Note from the employer

Opening For Simple Survey Calling Customer Service Process Koparkhairne Location Pick Drop Facilty From Station Only Malayalam Tamil Telugu Gujarati Assamese Bengali Kannada Odiya Punjabi Callers Required Fresher 18 To 20 Inhand.Experience In Calling 18000 To 28000 Inhand Depends Bpo Experience On Paper*Fix Shift Of 8.30 Hours Very Easy Selection. Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi

Day-to-day work

In this role, you will:

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Gujarati, Kannada, Malayalam, Punjabi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi
• Someone calm under pressure and polite

What you get

You will be paid ₹18,000 – ₹28,000 per month.

Job details

• Location: Koparkhairne, Mumbai, Maharashtra
• Openings: 30
• Work type: On-site
• Job type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Timings: 8:30 hour shift| sunday fix off

Ready to start? Upload your resume and apply to Direct Source today.