Customer Service No Target Pressure

Direct source is hiring a Customer Service No Target Pressure in Koparkhairne, Mumbai. The team is filling 30 vacancies. No experience? You can still apply. Salary is up to ₹28,000/month.

Note from the employer

Malayalam Tamil Telgu Kannada Panjabi Gujrati Odia Assamee Bangali Language Required Only 8:30 Hour Shift Sunday Fix Off No Target Pressure Simple Servey Calling 100% Selection. Languages : Tamil, Malayalam, Telugu, Gujarati, Bengali, Kannada, Punjabi

What the job involves

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹18,000 – ₹28,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, Gujarati, Kannada, Malayalam, Punjabi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Malayalam, Telugu, Gujarati, Bengali, Kannada, Punjabi
• A calm under pressure, polite attitude

Job details

• Work location: Koparkhairne, Mumbai, Maharashtra
• Work type: Work from office
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Shift: Only 8:30 hour shift sunday fix off

Interested? Apply now on BetterJobs with your resume — Direct source reviews applications regularly.