Customer Service Plus Email Chat

Direct source is hiring a Customer Service Plus Email Chat in Vashi, Mumbai. No experience? You can still apply. Salary is up to ₹20,000/month. The team is filling 10 vacancies.

In the employer’s words

Fresher Experience Both Will Do With Good Comms Easy Selection 9 To 6 Shift With Sunday Fixed Off Very Easy Selection And Immediate Joining. Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

What the job involves

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are polite and calm under pressure

Quick facts

• Job location: Vashi, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 10

Ready to start? Upload your resume and apply to Direct source today.