Customer Service Process

Start your next role as a Customer Service Process with Direct source in Rabale, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹20,000/month. Freshers can apply.

In the employer’s words

*Graduation Is Mandatory**Freshers Experience Candidates V3 Fresher Salary - 18K Inhand**Experience Salary - 20.5K In-Hand**Without Pf* *Language Required General* *Tamil Graduate Fresher - 18K In-Hand* *Experience -22 K In-Hand**Day Rotational Shift**Rotational Off**Salary Start From Day One.Salary Date Is 1St Of Every Month*. Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Bengali, Punjabi, Marathi, Hindi, English

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Bengali, Punjabi, Marathi, Hindi, English
• You are customer-first and patient

What you will do

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Location: Rabale, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Direct source.