Customer Service Process

Direct Source has an opening for a Customer Service Process based in Thane, Mumbai. Salary is up to ₹21,000/month. The team is filling 30 vacancies.

In the employer’s words

Inbound Customer Service Process Easy Selection Free Of Cost Job Nearby Station No Target No Pressure. Excellent English Communication Required. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Bengali, Marathi, Hindi, English

What the job involves

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹20,000 – ₹21,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Bengali, Marathi, Hindi, English
• Someone patient and polite

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source today.