Customer Service (Tele Performance)

Direct Source has an opening for a Customer Service (Tele Performance) based in Thane, Mumbai. Salary is up to ₹23,000/month. Freshers can apply. The team is filling 14 vacancies.

Employer’s description

*Opening For Banking Inbound Process (Cb Ib) Waghle Estate Thane Location**Graduate Fresher/ Experienced/Hsc With 6 Mnths Experience On Paper**Salary 18500 Inhand 23000 Ctc**Shift 9Am-6Pm Sunday Fix Off**Excellent English Communication V5 Quality Required**Salary Starts From Day One. Age Max 35*. Languages : English

What you get

The salary for this role is ₹18,000 – ₹23,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone customer-first and polite

What the job involves

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job details

• Job location: Thane, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 14
• Work mode: Work from office
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct Source today.