Demat Account Opening Telecalling

Direct Source is hiring a Demat Account Opening Telecalling in Malad, Mumbai. The pay goes up to ₹22,000/month. The team is filling 30 vacancies.

Employer’s description

Hiring For Mstock Process ( Dmat Account Opening Process)Min Hsc Passed With 6 Months To 1 Year Experience Mandatory Hindi & English Salary 15K To 22K ( Based On The Experience) Shift Timing 9.00 Am To 8.00 Pm ( Any 9 Hrs Shift ) Sunday Working 1 Rotational Week Off. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Active listening, CRM tools, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹15,000 – ₹22,000 per month.

Quick facts

• Location: Malad, Mumbai, Maharashtra
• Openings: 30
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.