Dhruva Collection Process

Direct Source has an opening for a Dhruva Collection Process based in Rabale, Mumbai. The pay goes up to ₹19,000/month. 30 candidates will be hired for this role. Freshers can apply.

In the employer’s words

*Opening - Sbi Dhruva - X Bucket Collection Calling Process Rabale Location Walkable From Station**Graduate Freshers - Marathi English Required**Fresher Salary 19K In-Hand*Max Age 33**Day Rotational Shift* *9 Hours Between 9Am To 6 Pm**One Rotational Off**Salary Date Is 1St Of Every Month . Salary Start From Day One*. Languages : English, Marathi

Salary and benefits

Salary: ₹19,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: English, Marathi
• Basic English
• Freshers can apply
• Languages: English, Marathi
• A patient, customer-first attitude

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Rabale, Mumbai, Maharashtra
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Direct Source today.