Dra Collection Process Executive Ob

Looking for a Dra Collection Process Executive Ob role in Thane West, Mumbai? Direct Source is hiring now. Salary is up to ₹25,000/month. Freshers can apply. The team is filling 30 vacancies.

In the employer’s words

Opening For Dra Collection Indusind Bank ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Station Min 6 Month Experience In Collection With Dra Certified Salary Hike On Last Drown Shift 9.30 Am To 7Pm . One Rotational Off. Salary Start From Day One. Salary Date Is 1St Of Every Month Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Outbound | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and customer-first

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

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