Dtv Customer Service Inbound Proces...

Start your next role as a Dtv Customer Service Inbound Proces... with Direct Source in Ghansoli, Mumbai. The team is filling 15 vacancies. Freshers can apply. You can earn up to ₹20,000/month.

Employer’s description

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic | Languages : Malayalam, Tamil, Telugu, Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

Compensation: ₹14,000 – ₹20,000 per month.

Your responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Tamil, Telugu, Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A patient, polite attitude

Quick facts

• Work location: Ghansoli, Mumbai, Maharashtra
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.