Dtv Customer Service Process

Direct Source is looking for a Dtv Customer Service Process to join its team in Mahape, Mumbai. You can earn up to ₹17,000/month. The team is filling 30 vacancies.

In the employer’s words

Dtv Customer Service Process Easy Selection Free Of Cost Job No Target No Pressure. Type : Domestic, Inbound | Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Marathi, Kannada, Hindi, Punjabi, English

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Marathi, Kannada, Hindi, Punjabi, English
• Someone polite and patient

Salary

Salary: ₹16,000 – ₹17,000 per month, based on skills and experience.

Your responsibilities

As a Dtv Customer Service Process, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

Job at a glance

• Work location: Mahape, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30

Apply today and take the next step in your career with Direct Source.