Easy Customer Service

A new Easy Customer Service role is open at Direct Source, Airoli, Mumbai. Salary is up to ₹21,234/month. There are 10 open positions.

In the employer’s words

Opening For Nykaa Inbound Customer Service Process ( Airoli Location) Pick Drop Facility From Station Super Excellent English Communication Required V6 Quality. Only Freshers Will Do 12Th Pass. Fresher Salary 21234 In Hand ( Naps) . Day Rotational Shift Of 9 Hours Between 8Am To 10 Pm . One Rotational Off. Salary Starts From Day One . Salary Date Is 1St Of Every Month. Type : Inbound | Languages : English

What you get

The salary for this role is ₹20,000 – ₹21,234 per month.

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• You are patient and calm under pressure

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Shift: 08: am - 10pm | Monday to Saturday
• Openings: 10

Click Apply to send your profile to Direct Source. It takes less than a minute.