Easy Customer Service

Direct Source is looking for an Easy Customer Service to join its team in Airoli, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹15,000/month.

Note from the employer

Opening For Bank Of India Inbound Customer Service Airoli Location 9 Hours Shift Ot Compulsory .Shift Day And Night Rotational Shift For Boys ( Late Evening Allowance) And Day Rotational For Girls One Rotational Off Graduation Is Mandatory With Current Year Passing Out With Average English V3 Required.Salary 15000 In Hand Plus 75/- Rs Per Hour Ot Allowance Salary Start From Day One. Salary Date Is 1St Of Every Month. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

Your responsibilities

As an Easy Customer Service, your work will include:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹14,500 – ₹15,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.