Easy Customer Service

Start your next role as an Easy Customer Service with Direct Source in Airoli, Mumbai. The team is filling 10 vacancies. No experience? You can still apply. You can earn up to ₹15,000/month.

In the employer’s words

Opening For Bank Of India Inbound Customer Service Airoli Location Hours Shift Ot Compulsory .Shift Day And Night Rotational Shift For Boys ( Late Evening Allowance) And Day Rotational For Girls One Rotational Off Graduation Is Mandatory With Current Year Passing Out With Average English V3 Required.Salary 15000 In Hand Plus 75/- Rs Per Hour Ot Allowance Salary Start From Day One. Salary Date Is 1St Of Every Month. Languages : English

Pay and perks

You will be paid ₹14,500 – ₹15,000 per month.

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Candidate profile

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and polite

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 10
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Direct Source.