Easy Process Customer Service

Looking for an Easy Process Customer Service role in Ghansoli, Mumbai? Direct Source is hiring now. The pay goes up to ₹25,000/month. The team is filling 30 vacancies. Freshers can apply.

In the employer’s words

Easy Process Customer Service Process Easy Selection Free Of Cost Job No Target No Pressure. Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone calm under pressure and polite

Key responsibilities

As an Easy Process Customer Service, your work will include:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Position details

• Location: Ghansoli, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct Source today.