Easy Telecalling Process

Direct Source is looking for an Easy Telecalling Process to join its team in Thane, Mumbai. No experience? You can still apply. You can earn up to ₹18,000/month. The team is filling 20 vacancies.

Employer’s description

Simple Telecalling Jobs For Inbound Outbound Process. Type : Domestic, Inbound, Outbound | Languages : Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 20
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Direct Source today.