Easy Telecalling Process

Direct Source wants to bring on an Easy Telecalling Process for its Airoli, Mumbai team. Salary is up to ₹18,000/month. There are 20 open positions.

Employer’s description

Simple Telecalling Jobs For Inbound Outbound Process With Easy Selection. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A patient, customer-first attitude

Day-to-day work

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Airoli, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 20
• Employment type: Full time

Ready to start? Upload your resume and apply to Direct Source today.