Easy Telecalling Process

A new Easy Telecalling Process role is open at Direct Source, Airoli West, Mumbai. Salary is up to ₹20,000/month. Freshers can apply. 20 candidates will be hired for this role.

In the employer’s words

Simple Telecalling Jobs For Inbound Outbound Process With Easy Selection. Type : Domestic, Inbound, Outbound | Languages : Bengali, Malayalam, Tamil, Telugu, Marathi, Hindi, English

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Hindi, Inbound, Malayalam, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Bengali, Malayalam, Tamil, Telugu, Marathi, Hindi, English

Quick facts

• Work location: Airoli West, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 20
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.